RETURNS OR EXCHANGES

If you are dissatisfied with the hardware products purchased at prdimefixllc.shop, or if you receive products with quality defects, you may request a refund or return in accordance with the following terms.

1. Return Conditions
Products must remain in a *brand-new, unused* condition and must be accompanied by their original packaging and accessories.
Return requests must be submitted *within 14 days* of receiving the products.
Customized products or promotional items may not be eligible for return; please refer to the product page descriptions for specific details.
For returns resulting from product quality issues or shipping errors, this website will cover the return shipping costs; for returns due to other reasons, the return shipping costs shall be borne by the customer.
2. Refund Process
Please contact us via email at azizkamal@prdimefixllc.shop, providing your order number and the reason for the return.
Once your request has been reviewed and approved, we will provide you with a Return Authorization Number and the designated return address.
Please ship the products back to the designated address *within 5 days* of receiving the authorization, and retain your shipping receipt/proof of shipment.
Once the returned products are received and confirmed to meet the return conditions, we will issue a refund to your original payment account *within 7–10 business days*.
3. Return Address

Please ship returned products to the following address:

4264 S 14TH ST MILWAUKEE, WI 53221
4. Contact Information

If you have any questions regarding refunds or returns, please contact us via the following method:

Email: azizkamal@prdimefixllc.shop
Phone: (414) 451-2659